WikiJeeps.com Return & Exchange Policy
Thank you for shopping at WikiJeeps.com! We appreciate your support and want to ensure you have a great experience with our custom products.
To offer you the widest variety of unique designs, all of our products are custom-printed on demand. This means that the moment you place an order, your items are printed specifically for you.
General Returns & Exchanges
Because our items are uniquely made-to-order and we do not hold warehouse inventory, we are unfortunately unable to accept returns or offer exchanges for buyer's remorse or sizing issues.
We want you to get the perfect fit the first time, so we highly recommend reviewing the sizing charts provided on each product page and double-checking your order details before completing your purchase.
Defective, Damaged, or Incorrect Items
Your satisfaction is incredibly important to us! While we cannot accept standard returns, we stand firmly behind the quality of our products. If you receive an item that is defective, misprinted, damaged in transit, or incorrect (e.g., the wrong design or size was shipped), we will gladly make it right by issuing a free replacement or a refund.
If you receive a flawed item, please follow these steps:
-
Contact our support team within 30 days of receiving your order.
-
Provide your order number and a brief description of the problem.
-
Include a clear photo showing the damage, defect, or incorrect print.
Order Cancellations or Modifications
Because orders are routed automatically to our printing facilities, we have a very small window to make changes or cancel an order. If you realize you made a mistake, please reach out to us immediately. Once an order has entered the active printing process, it cannot be canceled or modified.
Need Assistance? If you have any questions about this policy, need help picking the right size, or need to report an issue with your delivery, please contact us at ContactUs@WikiJeeps.com. We are always happy to help!